You Can't Manage What You Don't Mention: Why Leaders Must Have Difficult Conversations

"You can't manage what you can't measure." You've heard it a million times, right? Except Peter Drucker never actually said it. And the sentiment is kind of backwards anyway. Here's what I think is actually true for leaders: You can't manage what you don't mention. If you're not willing to have awkward, uncomfortable conversations with the people you lead, you're not managing them. You're just hoping they'll figure it out on their own. And hope isn't a strategy. In this post, I break down why small coaching moments prevent big cultural problems, and how avoiding feedback isn't kindness. It's neglect in a nicer package.